General Manager Resume

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Posted on: 2010-05-05

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Resume:

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http://www.linkedin.com/pub/evelyn-caban///

 

Objective                     Obtain a challenging position that will utilize my proven   

                                         communication skills

 

 

Summary

• Drives revenues challenging and inspiring self and peers to exceed expectations


• Establishes stretch goals and will not settle for “sufficient” performance


• Clarifies purpose and importance, stressing major points and following a logical sequence


• Thinks out of the box and challenges the status quo; consistently seeks to identify how thinks could be improved


• Acts as a catalyst for new or risky initiatives

Education

Masters Degree in Business Administration

Hodges University, Naples, FL.

Concentration in Marketing; graduated Cum Laude, recipient of the Local employer scholarship

 

 

B.S. Degree in Management

Hodges University, Naples, FL

Concentration in Executive Management; Dean’s list all semesters, graduated Magna laude

 

Pre-Nursing Courses completed

University of Washington, Seattle, WA

Anatomy and Physiology I & II, Human Development, Microbiology, Biology, General Chemistry, Statistics

 

 

 

 

 

 

 

Career History & Accomplishments

 

 

General Manager, Boston Market Inc.

• Improved catering sales to % in months by knowledge  of the geographic assigned delivery market and introducing our  products and services business to business


• Demonstrates success in creating and implementing local unit marketing campaigns


• Proven track record of passionate customer service – ability to develop team and assistant managers and hourly shift managers to deliver legendary guest service experiences every day

-present

 

 

General Manager, Starbucks Coffee Company

• Improved store sales by % and customer count by  % in months in a down economy


• Reduced operational cost by %


• out of beat budget sales by +%. Exceeded budget by .%

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Branch Sales Manager, Exit Charde Realty

• Multi-million dollar achiever


• Recruited over new sales agents in months


• Implemented training curriculum for new agents


• Increased market share by %

 

Central Staffing Coordinator, Naples Community Hospital

• Established an incentive program for nurses to improve hospital staffing levels


• Reduced turnover by %


• Improved patient’s satisfaction by %

 

 

 

 

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Memberships, Training & Affiliations

 

 

 

• Broker-Owner training in Toronto, Canada


• Member of the National Association of REALTORS(NAR)


• Graduate Real Estate Institute (GRI)-I completed


• Member of the Naples Area Board of REALTORS(NABOR)


• Member of the International Consortium of Real Estate Associations(ICREA)


• Member of the Certified International Property Specialist Network (CIPS)


• Increasing Human Effectiveness Certification


• Certified Classroom Certification


• Member of The National Association of Hispanic Real Estate Professionals (NAHREP) and Compliance Officer of the Board of Director

 

 

 

Other Skills        

• Bilingual(English/Spanish)